This Privacy Policy describes how otakari.com (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase on the Site.

 

Contact

After reviewing this policy, if you have any further questions, would like more information about our privacy practices, or would like to file a complaint, please contact us by email at the address contact@otakari.com or by post to the coordinates indicated below:

INTERNATIONAL DIGITAL CONSULTING LTD, 1 Poulton Close, Dover CT17 0HL, United Kingdom

Collection of personal information
When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information". See the list below for more information about what personal information we collect and why.

Device Information
Purpose of collection: to load the site accurately for you and to perform analyzes on the use of the site in order to optimize it.
Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels.
Disclosure for commercial purposes: shared with our subcontractor Shopify.
Personal information collected: web browser version, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the site.
Order Information
Purpose of collection: To provide you with products or services to fulfill our contract, to process your payment information, to arrange shipping and to provide you with invoices and/or order confirmations, to communicate with you, to review our orders for potential risks or fraud and, where consistent with the preferences you have shared with us, providing you with information or advertising regarding our products or services.
Source of collection: data collected from you.
Disclosure for commercial purposes: shared with our subcontractor Shopify.
Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information
Purpose of collection:
Source of collection:
Disclosure for business purposes:
Purpose of collection: to provide customer support.
Source of collection: collected from you


Sharing of personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example :

We use Shopify for our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information we receive, or for any other reason.

 

Use of personal information
We use your personal information to provide our services to you, which includes: listing products, processing payments, shipping and fulfilling your order, and keeping you up to date with new products, services and offers.

Legal basis
In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal bases:

Your consent;
The performance of the contract between you and the site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task performed in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Data retention
When you place an order on the Site, we keep your personal information on file until you ask us to delete it. For more information on your right to erasure, please see the "Your rights" section below.

Automatic decision making
If you are located in the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where that decision-making has a legal effect on you or significantly affects you .

We do not make fully automated decisions that have a legal or significant effect on customer data.

Our subcontractor Shopify uses limited automated decision making to prevent fraud that has no legal or significant effect on you.

Services that include automated decision-making elements include:

Temporary blacklist of IP addresses associated with repeated transaction failures. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, to port it to a new service and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details above.

Your personal information will first be processed in Ireland and then transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on GDPR data transfer compliance, see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.



Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not need to re-enter your data into the site. Cookies also provide information about how people use the website, for example if it is their first visit or if they are frequent visitors.

We use the following cookies to optimize your experience on our site and provide our services.

Cookies necessary for the operation of the store
Name Function Duration
Used for administrative access. 2y
_secure_session_id Used as part of storefront navigation. 24h
_shopify_country Used for checkout. session
_shopify_m Used to manage customer privacy settings. 1y
_shopify_tm Used to manage customer privacy settings. 30min
_shopify_tw Used to manage customer privacy settings. 2w
_storefront_u Used to facilitate updating customer account information. 1min
_tracking_consent Tracking preferences. 1y
c Used for checkout. 1y
cart Used as part of the shopping cart. 2w
cart_currency Used as part of the shopping cart. 2w
cart_sig Used for payment. 2w
cart_ts Used in connection with checkout. 2w
cart_ver Used in connection with the shopping cart. 2w
checkout Used in connection with checkout. 4w
checkout_token Used for payment. 1y
dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
hide_shopify_pay_for_checkout Used for checkout. session
keep_alive Used as part of shopper tracking. 2w
master_device_id Used as part of merchant login. 2y
previous_step Used in connection with receipt. 1y
remember_me Used for collection. 1y
secure_customer_sig Used as part of customer login. 20y
shopify_pay Used for payment. 1y
shopify_pay_redirect Used for checkout. 30 minutes, 3w or 1y depending on value
storefront_digest Used when connecting the client. 2y
tracked_start_checkout Used in connection with payment. 1y
checkout_one_experiment Used during checkout. session
checkout_session_lookup Used during checkout. 3w
checkout_session_token_<<token>> Used for checkout. 3w
identity-state Used as part of client authentication. 24h
identity-state-<<token>> Used as part of client authentication. 24h
identity_customer_account_number Used as part of customer authentication. 12w
Reports and Analytics
Name Function Duration
landing_page Landing page tracking. 2w
_orig_referrer Tracking landing pages. 2w
_s Shopify analytics. 30min
Shopify_d Shopify analytics. session
shopify_s Shopify analytics. 30min
Shopify_sa_p Analysis of Shopify relating to marketing and referrals. 30min
Shopify_sa_t Shopify analytics relating to marketing & referrals. 30min
Shopify_y Shopify analytics. 1y
Shopify analysis. 1y
shopify_ga Shopify and Google Analytics. session
customer_auth_provider Shopify analytics. session
customer_auth_session_created_at Shopify analytics. session

The length of time a cookie stays on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in different ways. Please keep in mind that deleting or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser's controls, which are often found in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, you can consult your browser's help file or sites such as: www.allaboutcookies.org.

Also, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do Not Track
Because there is no industry consensus on how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal in your browser.

Amendments
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Complaints
As set out above, if you wish to make a complaint, please contact us by email or post using the contact details provided in the "Contact" section above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the competent data protection authority.

Last update: 10/05/2023